Legal

Privacy Policy

This Privacy Policy explains how Primer collects, uses, discloses, and protects information when you use our websites, applications, and related services.

Last updated: August 24, 2026

01

Information we collect

We collect information you provide directly, such as your name, email address, account details, communications, and content you upload or create through the service.

Primer uses Google only to sign users in with Sign in with Google. When you choose that option, we receive Google user data consisting of your name, email address, and profile photo. Primer does not use that data for ads.

We also collect basic technical and usage information, including device and browser information, IP address, pages visited, feature interactions, and diagnostic data. Payment information is processed by our payment providers and is not stored directly by Primer.

02

How we use information

We use information to provide, maintain, secure, and improve Primer; personalize your experience; process transactions; respond to requests; communicate service updates; and comply with legal obligations.

Content you submit may be processed by Primer and our service providers, including AI infrastructure providers, as necessary to deliver the features you request.

03

How we share information

We may share information with vendors and service providers that help us operate Primer, such as hosting, analytics, communications, payment, security, and AI providers. These parties may use information only to perform services for us.

We may also disclose information when required by law, to protect rights and safety, during a business transaction, or with your direction or consent. Primer does not sell your personal information.

04

Cookies and analytics

We use cookies and similar technologies to keep the service working, understand usage, remember preferences, and measure performance. You can control cookies through your browser settings, although some features may not work properly without them.

05

Data retention and security

We retain information for as long as reasonably necessary to provide the service, meet contractual and legal requirements, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and why we hold it.

We use reasonable administrative, technical, and organizational safeguards. However, no internet transmission or storage system can be guaranteed to be completely secure.

06

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to or restrict certain processing. You may also unsubscribe from promotional emails at any time.

To make a request, contact us at [email protected]. We may need to verify your identity before completing a request.

07

International transfers

Primer and its providers may process information in countries other than your own. Where required, we use appropriate safeguards for international data transfers.

08

Children

Primer is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us.

09

Changes and contact

We may update this policy from time to time. We will post the updated policy here and revise the date above. Material changes may also be communicated through the service or by email.

Questions about this policy can be sent to [email protected].